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Increase adoption of a new internal tool

We need to find a way to increase adoption and use of our new onboarding tool in our international organization.

Situation:

A global business networking organization, had developed a powerful onboarding tool for new members. The challenge was getting international employees to adopt the tool enthusiastically and to use it diligently enough to start to benefit from what it had to offer. The presence of multiple languages in multiple locations added to the challenge.

Global business developed a powerful onboarding tool but had difficulty getting international employees to adopt the tool to benefit from what it had to offer

Training:

After assessing the tool itself and exploring the onboarding landscape at multiple international locations, Tortal Training recommended developing a short engaging video to introduce the learner to the new tool and explain how to use it. In addition, the team launched a three-month spaced learning program that drove rapid adoption and success. The next step was to cement gains and regularize ongoing training throughout the organization by adapting the training to a global audience. One primary goal was updating the training videos for different languages. The video was also delivered to social media via the business as part of a welcome package.

Developed a short engaging video, launched a three-month spaced learning program, updated the training videos for different languages

Business Results:

The client reported a massive positive response and has continued to ask Tortal Training for additional training materials to augment the onboarding tool. As of this writing, the organization is successfully onboarding about 7,000 new members each month.

7,000 new members each month

Assist With Change Without Stepping on Toes with Michelle Geaghan

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